Troubleshooting Voice Chat Issues in PUBG Mobile

Whether you're dealing with garbled audio, no sound, or any other voice chat issue in PUBG Mobile, this guide will walk you through several steps to resolve the problem.

1. Check Voice Chat Permissions

To ensure PUBG Mobile has access to your microphone, navigate to your device's settings and go to Apps > PUBG Mobile > Permissions. Make sure the microphone permission is enabled.

2. Check in-Game Settings

Launch the game and navigate to Settings > Audio. Ensure that the voice chat option is enabled. This setting allows voice chat to work within the game environment.

3. Network Connection

A poor internet connection can cause significant voice chat issues. Test your Wi-Fi or mobile data connection. Sometimes, switching between Wi-Fi and mobile data can help resolve the issue.

4. Restart the Game

If restarting the game doesn't sound like an option, it is! Close the game completely and restart it. This action can refresh the connection and settings, improving your voice chat experience.

5. Update the Game

Make sure you are using the latest version of PUBG Mobile. Check the app store for any available updates. Outdated versions might have bugs or missing features that can affect your voice chat experience.

6. Check Device Volume

Ensure that the overall device volume is turned up and that the game is not muted. Check your device settings for audio output options to ensure they are set correctly.

7. Test with Other Apps

Test your microphone with other apps like voice memos or a different chat app to ensure it's working properly. This step will help isolate whether the issue is with PUBG Mobile itself or your device's microphone.

8. Reinstall the Game

If none of the above steps have resolved the issue, consider uninstalling and reinstalling PUBG Mobile. This can fix corrupted files or settings that might be causing problems with voice chat.

9. Check for Background Apps

Some background applications may interfere with voice chat. Close any unnecessary apps, especially those that use the microphone or audio features. This step can help ensure that no other app is blocking your voice chat.

10. Contact Support

If you've tried all the above steps and the issue persists, it might be a server-side issue or a bug that requires official attention. Reach out to PUBG Mobile support for further assistance.

By following these steps, you should be able to resolve most voice chat issues in PUBG Mobile. If the problem persists, don't hesitate to reach out to the PUBG Mobile support team for additional help.

Note: If your microphone works fine in other apps but not in PUBG Mobile, it might be a game-specific issue. If the issue involves sound going both ways (both your voice and the other players' voices working in different modes), it could be a more complex problem that requires further troubleshooting.