How to Retrieve Your Internet Profile Password for YONO in SBI

When using the YONO app of SBI (State Bank of India), it's important to understand that your internet profile password is often different from your login password. If you do not remember creating a profile password while signing up, do not worry. Here’s what you can do:

Check for Password Recovery Options

First, look for an option to recover or reset your internet profile password within the YONO app. This option is typically found in the login or settings section. If you can't find it, proceed to the next step.

Use Your Login Credentials

Sometimes, the login password and profile password may be linked but not always. If you can log in using your existing credentials, navigate to the account settings section to view or reset your profile password.

Contact Customer Support

if you are still unable to retrieve or reset your password, it's best to contact SBI’s customer support. They can provide you with step-by-step guidance on how to recover or reset your profile password.

Visit the Bank

In case you do not have internet access or cannot use the app, you can visit your nearest SBI branch for assistance. The staff there can help you with the password recovery process and may ask for your debit card or other identification.

Secure Your Passwords Moving Forward

To ensure the security of your passwords, consider using a password manager. A password manager can help you track and manage your passwords more efficiently, reducing the risk of forgetting them in the future.

Understanding YONO Internet Banking Passwords

Your internet banking login password and profile password are typically different. Here's a brief overview of the process:

Initial Setup

After activating your internet banking through the YONO app, you will be prompted to set up a profile password for the first time. This password is separate from your login password and is used for accessing specific features within your profile. Additionally, you will be required to set up a security question and answer for recovering your profile password in case you forget it.

Reset Your Profile Password

If you forget both your profile password and the security question and answer, you can reset your password using your debit card details. However, if you do not have a debit card, you need to visit your nearest SBI branch for assistance. The process includes the following steps:

Login to your INB page on the banking website. Go to the ‘Profile tab’ and click on the option to change passwords. Select ‘Profile Password’ and follow the prompts. If you remember your hint question, select the ‘forgot password link’. Click on the ‘click here at the bottom’ option if you don’t remember the hint question. Receive a reference number and save it as a PDF or note it down for future reference. Visit your home branch with the reference number. Provide your signature for verification. Once approved, return to your INB page to set a new profile password immediately upon logging in.

Ensuring Password Security

Maintaining strong and secure passwords is crucial. Consider the following best practices:

Use a unique password for your SBI internet banking and YONO app. Enable two-factor authentication (2FA) for additional security. Regularly update your passwords to keep them fresh and secure. Store your passwords in a secure password manager to avoid human error.

Conclusion

By taking these steps, you can efficiently manage your internet profile password for SBI's YONO app. Remember that maintaining the security of your online accounts is essential in today's digital age. Regularly reviewing and updating your passwords will significantly reduce the risk of unauthorized access.